Common Questions About SpeX Soundproof Pods

• Q1. What is the sound insulation level of the SpeX pods?

  SpeX pods achieve SGS Class A sound insulation with STC 30.6 dB. This means noises such as conversation, phone ringing, and keyboard typing are reduced by approximately 85%, providing a quiet environment for calls and focused work. Full test reports are available on request.

• Q2. What is the delivery time for standard pods?

  Standard SpeX Series for 4-6 weeks. Custom colors or configurations may add 2–3 weeks. Express production is available for bulk orders.

• Q3. What certifications do SpeX products carry?

  SpeX pods and components hold multiple certifications: SGS Class A Sound Insulation, CE (EMC + LVD), RoHS, GREENGUARD Gold, EUIPO, FRENCH DESIGN AWARD. Our factory is ISO 9001, ISO 14001, and ISO 45001 certified.

• Q4. Can I customize the pod for my brand?

  Yes. Logo customize on wood handle or carton based on MOQ 10 pcs.

• Q5. How many dimensions are available for selection?

  SpeX Pods are standard products.

  1 person pods – for individual calls and focused work

  2 person pods – for pair meetings or video conferences

  4-6 person pods – for small team meetings

Technical Questions

• Q1. Do the silent pod need special electrical work?

  No. Most silent booths are "plug and play" – they simply plug into a standard wall outlet (110V/120V) like a desktop computer. The electrical system powers lights, ventilation fans, and USB/AC charging ports. No electrician is required for installation.

• Q2. How does ventilation work inside the pod?

  Each pod is equipped with a silent ventilation system that delivers continuous fresh air (up to 4.84 m³/min depending on model). The fan noise level is below 25 dB — virtually inaudible. Air intake and exhaust use acoustic baffles to prevent sound leakage.

• Q3. Does WiFi work inside the pod?

  Yes. The acoustic panels and glass are designed to block sound, not wireless signals. WiFi, Bluetooth, and cellular signals work normally inside most booths.

Installation and Delivery

• Q1. How are silent pod delivered?

  Pods are typically delivered disassembled in large crates.

• Q2. How many person can finish assemble the pod?

  Most pod are modular design. However, a team of 2–4 people is usually recommended . Installation times vary:

  Single pod: 40 mins by 2 persons

  One Plus pod: 1 hour by 2 persons

  Two person pod: 1-2 hour by 2-3 persons

  Four to Six Person pod: 2-4 hour by 4 persons

• Q3. Do the SpeX pods require installation or construction?

  No construction required. Pods ship flat-packed and can be assembled by two people in 40 minutes. All panels are pre-drilled with labeled connectors. A Phillips screwdriver is the only tool needed.

Safety and Compliance

• Q1. What safety certifications should I look for?

  Look for booths with recognized safety certifications such as:

  UL 962 or CE (electrical safety)

  GREENGUARD (low chemical emissions and indoor air quality)

  ASTM E84 Class A (flame spread rating)

  ISO 23351-1 (acoustic performance certification) 

  We have ISO 23351-1 class A for 30 DB and GREENGUARD GOLD certified.

• Q2. Are silent booths fire-safe?

  The materials we use have fire-resistant properties. Such as acoustic panel and fabric.

• Q3. Are silent booths wheelchair accessible?

  Some manufacturers offer ADA-compliant models with wider doorways and accessible interiors. This is typically available as an optional configuration

Pricing and Warranty

• Q1. Are there discounts for bulk purchases?

  Yes. We offer tiered discounts based on different purchase quantities.

• Q2. What is the warranty and after-sales support?

  We offer a 2-3 year warranty period for electronic components and consumable parts. You can download our warranty instructions for details.